Warranty
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Service is not available for this product based on your current location. Unable to validate your model code. The health and safety of our employees, service providers and consumers is our first priority. Schedule a visit with a Samsung-Certified-Pro to diagnose and repair your home appliance. Let us plan the best approach for your repair. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in.
Fastest Samsung Service options
Just note that the repair will likely take days or weeks instead of hours. You can then mail your device directly to a Samsung technician or have a Samsung-certified technician come to you. Request a repair online by logging in data recovery for phones to your Samsung account. Samsung’s official repair partner has more than 700 locations nationwide. Here’s a closer look at the new landscape, including details on where and how to get your phone fixed.
7 Expert Support
‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. Cracked screen repairs are $0 per claim with Theft and Loss and $29 per claim for Care+. CR has also incorporated the right to repair into its Digital Standard, a set of best practices used to evaluate software, digital platforms, and services. As these latest shifts in repair options make clear, access to affordable and convenient service is an ongoing issue for many consumers (iPhone users included). But, as with repairs outside Samsung’s network, any damage that occurs during a self-repair likely won’t be covered by your warranty.
Samsung has responded by stating that it fully complies with all regulatory requirements, applicable laws, including state right-to-repair legislation, and industry best practices in contracts with its partners.
Customer Contact
We don’t recommend smartphone self-repair for most people. Whether due to cost or convenience, you may also choose to go to a local third-party repair shop that does not work directly with Samsung. But that doesn’t mean you should rule out independent repair shops. Their technicians receive training from Samsung and they use genuine manufacturer parts and proprietary tools that help ensure your device is repaired properly.
For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase.
Need a pro for your appliance repair project in Moscow, ID?
CP has been providing quality home warranty products since 1998. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. Neli’s certified technicians guide you step-by-step via secure video chat.
In the appliance survey, Samsung was rated #1 for customer satisfaction (tie), service experience, ease of arranging service, courtesy and helpfulness of technician, timeliness of service repair (tie), service repair outcome (tie) and complaint handling. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Locate a Samsung-Certified Pro to diagnose and repair your appliance. A certified technician will diagnose and repair your product.
Unlimited battery data recovery for phones repair subject to diagnostics test confirming 79% or less battery capacity. Cracked screen repairs are $0 per claim with Theft and Loss and $29 per claim for Care+. In Florida, the company obligated under this service contract is Technology Insurance Company (License No. 03605).
Find a Service Center
Need To Recover Data From an Android Device?
You can trust our team when it comes to recovering data from any phone or tablet device. We utilize industry-leading methods to retrieve lost files from broken, corrupt, or damaged devices. The best way to data recovery for phones recover lost data is to contact a professional data recovery team for assistance. Don’t panic—you can follow these steps to minimize further damage before sending your device to our team for recovery. Losing data on your tablet can be just as concerning as being unable to retrieve files from your phone—or even more so if you have your business data stored on your tablet.
Fastest Samsung Service options
Just note that the repair will likely take days or weeks instead of hours. You can then mail your device directly to a Samsung technician or have a Samsung-certified technician come to you. Request a repair online by logging in data recovery for phones to your Samsung account. Samsung’s official repair partner has more than 700 locations nationwide. Here’s a closer look at the new landscape, including details on where and how to get your phone fixed.
7 Expert Support
‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts. Cracked screen repairs are $0 per claim with Theft and Loss and $29 per claim for Care+. CR has also incorporated the right to repair into its Digital Standard, a set of best practices used to evaluate software, digital platforms, and services. As these latest shifts in repair options make clear, access to affordable and convenient service is an ongoing issue for many consumers (iPhone users included). But, as with repairs outside Samsung’s network, any damage that occurs during a self-repair likely won’t be covered by your warranty.
Samsung has responded by stating that it fully complies with all regulatory requirements, applicable laws, including state right-to-repair legislation, and industry best practices in contracts with its partners.
Customer Contact
We don’t recommend smartphone self-repair for most people. Whether due to cost or convenience, you may also choose to go to a local third-party repair shop that does not work directly with Samsung. But that doesn’t mean you should rule out independent repair shops. Their technicians receive training from Samsung and they use genuine manufacturer parts and proprietary tools that help ensure your device is repaired properly.
For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase.
Need a pro for your appliance repair project in Moscow, ID?
CP has been providing quality home warranty products since 1998. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. Neli’s certified technicians guide you step-by-step via secure video chat.
In the appliance survey, Samsung was rated #1 for customer satisfaction (tie), service experience, ease of arranging service, courtesy and helpfulness of technician, timeliness of service repair (tie), service repair outcome (tie) and complaint handling. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Locate a Samsung-Certified Pro to diagnose and repair your appliance. A certified technician will diagnose and repair your product.
Unlimited battery data recovery for phones repair subject to diagnostics test confirming 79% or less battery capacity. Cracked screen repairs are $0 per claim with Theft and Loss and $29 per claim for Care+. In Florida, the company obligated under this service contract is Technology Insurance Company (License No. 03605).
Find a Service Center
Need To Recover Data From an Android Device?
You can trust our team when it comes to recovering data from any phone or tablet device. We utilize industry-leading methods to retrieve lost files from broken, corrupt, or damaged devices. The best way to data recovery for phones recover lost data is to contact a professional data recovery team for assistance. Don’t panic—you can follow these steps to minimize further damage before sending your device to our team for recovery. Losing data on your tablet can be just as concerning as being unable to retrieve files from your phone—or even more so if you have your business data stored on your tablet.
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